Associate Consultant
Clozd
Customer Service
Lehi, UT, USA
Posted 6+ months ago
Clozd is the leader in Decision Intelligence—helping companies uncover the truth by capturing direct feedback throughout the customer journey.
We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer—giving executives the insights they need to improve win rates, retention, and growth.
We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment and never compromise their integrity.
Our Associate Consultants are responsible for assisting in the delivery of successful win-loss analysis programs for our clients.
What you will be doing:
- Conducting win-loss interviews with executive-level buyers (CMO, CTO, etc.)
- Summarizing win-loss themes and communicating them clearly to clients through presentations
- Identifying opportunities for product, program, and process improvement within our program management function
- Assisting program managers in developing strong client relationships
- Designing and conducting survey-based research
- Ensuring client adoption of Clozd software and key win-loss findings
Qualifications:
- 0 - 2 years of full-time work experience
- Min. BA/BS degree from a top-tier institution, with a superb academic record
- Internship or full-time experience in management consulting, technology roles, or market research is helpful, but not required
- Demonstrated experience working successfully within a team environment
- Strong project management, problem-solving, and analytical skills
- Excellent presentation and communication skills
Benefits:
- Competitive compensation (i.e. salary, bonus, 401k, and equity)
- Majority of medical, dental, disability, life, and other insurance paid
- Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
- 10 paid holidays and company shutdown between Christmas and New Years
- Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.
Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Clozd participates in E-Verify.
All Clozd employees are required to successfully pass a background check upon being hired.