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Solutions Architect | Remote | EMEA

Degreed

Degreed

IT
Remote
Posted on Nov 27, 2024

At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.

We are expanding our team and seeking a Solutions Architect (EMEA) to join our Professional Services organization. In this role, you will collaborate with cross-functional teams to bring new products and solutions to market, scope and plan technical engagements with clients, and support the strategic growth and operations of the Professional Services team. Your exceptional communication skills, leadership acumen, and technical expertise will be pivotal in helping Degreed solve high-complexity, low-precedence challenges for our clients.

The ideal candidate has experience working with client-facing professional services teams in high-growth environments, balancing advanced business acumen, exceptional communication skills, and deep technical expertise. You excel in ambiguity, enjoy tackling cross-functional challenges, and take a hands-on approach to driving action. You have scoped, designed, and implemented scalable processes and systems, influenced diverse stakeholder groups, and are deeply committed to ensuring customer success.


Key Skills

  • Strong knowledge of API-based integrations, data mapping, and middleware solutions
  • Proficiency in one or more programming languages (e.g., JavaScript, Python)
  • 5+ years of technical expertise with hands-on experience in data transfer and integration protocols such as API, FTP, ETL, data warehouse & business intelligence tool integrations, and Single Sign On/SAML
  • Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders
  • Strong problem-solving skills and the ability to work both independently and collaboratively
  • High attention to detail and organizational skills.

Key Responsibilities

  • Solution Design & Implementation: Analyze client requirements and business processes to architect and implement technical solutions tailored to their needs, leveraging the Degreed platform’s capabilities
  • Professional Services: Serve as a technical subject matter expert while providing in-depth knowledge of Degreed’s architecture, integrations, and data analytics capabilities
  • Client Engagement: Partner with clients from initial scoping through the implementation phase, ensuring a smooth handoff to the customer success and support teams
  • Integration Strategy: Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client systems’ interoperability with Degreed
  • Platform Strategy: Configure the Degreed platform for optimal functionality, including custom integrations, data feeds, and analytics reporting
  • Documentation & Best Practices: Develop and maintain documentation on integration architectures, data flows, and platform configurations, establishing best practices
  • Stakeholder Collaboration: Work closely with internal teams, including product, engineering, and customer success, to address client needs and inform product improvements
  • Troubleshooting & Problem Resolution: Diagnose issues related to integrations, data flows, and other technical aspects, coordinating with support teams to implement solutions

At Degree we value

At Degreed we value
Diversity and Inclusion: We embrace individuals from all backgrounds and aim to build an environment where everyone can thrive.
Growth Mindset: We encourage continuous learning and development for our employees to grow their careers in line with their unique skills and goals.
Collaboration: We believe the best ideas come from teams working together, and we foster open communication and teamwork.

By joining our team, you’ll be part of a community that values continuous learning, collaboration, and making an impact. If you are passionate about driving change through learning and upskilling, we encourage you to apply and become a key contributor to our mission.


Work Environment & Physical Demands

Degreed offers a range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office. Please check the job details for specifics.

In remote or hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. You’ll need to operate a laptop and remain stationary for extended periods, with the ability to interpret written and verbal communication.

We are committed to creating an inclusive and flexible work environment that enables you to thrive.


Additional Information

Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We believe in the full inclusion of all qualified individuals. Degreed will provide reasonable accommodations to those with disabilities during the application, interview, and employment process.

In line with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Degreed participates in the E-Verify employment verification program.


Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.


Fraudulent Recruitment Warning

Please be aware of fraudulent recruitment activities using the name “Degreed.” Scammers may impersonate Degreed, our website, or our team in recruitment scams. Degreed does not conduct recruitment through WhatsApp, Telegram, or any direct-messaging platforms. Official communication will always come from a Degreed.com email or phone number during the interview process. We do not request sensitive personal or financial information in unsolicited communications, nor do we offer roles requiring upfront payments or promising unrealistic returns. Stay vigilant and report any suspicious recruitment activity.