Product Manager (Payments Experience) ›



Salt Lake City, UT, USA
Posted on Tuesday, December 12, 2023

Primary Duties and Responsibilities:

  • Responsible for the delivery of the product vision, product project plans and product specifications to bring high-quality product features and enhancements to life
  • Responsible for the product’s user experience and feature set development planning and communication
  • Responsible for the “zero to one” delivery of all new features. A Product Manager is ultimately responsible for ensuring the software built fills a need and is used by customers.
  • Works closely with Product leadership to create product strategy documents and to write product pitch documents to present to business stakeholders
  • Proactively act as Product Evangelist to build awareness of product areas within the organization
  • Communicate complex customer and business needs in written specifications, business rules, flows and use cases
  • Understand our customer and business needs and translate that knowledge into continuous product enhancements possibilities
  • Identify and analyze data and customer feedback/research to define problems, measure results, and prioritize competing opportunities
  • Work with engineering to cultivate a backlog of incremental, deliverable pieces of work to advance the product.
  • Anticipate bottlenecks and coordinate with technology teams to help prioritize the backlog and work-in-progress to best meet business needs, taking technical constraints and long term technical and product direction into account
  • Collaborate with the Director of Product, Product Owners, and Team Leads to continually execute against the product roadmap
  • Help to perform product acceptance testing, working with quality assurance, engineers and customers

Knowledge and Skills:

  • 4+ years of software product or project management experience in SaaS, or similar amount of experience in a highly relevant positions
  • Strong knowledge and experience of software development methodologies and working within a software development life cycle
  • Ability to bring creative problem-solving and an innovative mindset to challenges
  • Ability to adapt and remain flexible to changing priorities and consider new ideas while having the business's success firmly in your focus
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Strong problem-solving, decision-making and analytical skills
  • Data-driven decision maker
  • Experienced with Agile/lean Delivery frameworks
  • A passion for driving efficiency and quality metrics


  • B.S. or M.S. in business, accounting, engineering, computer science, information systems, a related field; comparable certifications; or equivalent direct work experience