hero
30
companies
260
Jobs

Product Implementations Consultant ›

Filevine

Filevine

Product
Salt Lake City, UT, USA
Posted on Saturday, January 6, 2024

Responsibilities

  • Maintain comprehensive product knowledge across the Filevine family of products
  • Train customers to use and customize various aspects of the Filevine family of products
  • Manage the implementation process across a variety of customer accounts
  • Learn about and understand how to marry data from other softwares to Filevine effectively
  • Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, and provide training and content necessary to increase customer adoption
  • Assist in the creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to cross-functional teams and partners
  • Create and adjust ongoing content to Filevine University given changes in best practice and features
  • Support other expert teams and expert roles as needed
  • Occasional travel, as necessary

Qualifications

  • Paralegal or legal assistance experience preferred
  • Project Management experience preferred
  • Assertive communicator that can provide recommendations and instill confidence
  • Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
  • Quick learner of new technologies, self-motivated
  • Driver of change for more impactful solutions and customer outcomes at a fast-growing company
  • Ability to lead critical conversations
  • Ability to independently manage competing customer priorities and initiatives with limited structure