Senior Lifecycle Marketing Manager ›
Filevine
This job is no longer accepting applications
See open jobs at Filevine.See open jobs similar to "Senior Lifecycle Marketing Manager ›" Album VC.Marketing & Communications
Salt Lake City, UT, USA
Posted on Saturday, January 27, 2024
In this role, you'll:
- Develop and execute a comprehensive customer communication strategy that aligns with Filevine's overall vision and business goals.
- Collaborate with Product team to ensure customers are well-informed on the latest product developments
- Manage awareness and perception in customer community marketing
- Lead the creation of compelling content across various channels, including testimonial videos, white papers, case studies, webinars, and social media campaigns.
- Create a comprehensive customer communication engine with a focus on driving upsell revenue across the entire suite of Filevine’s products.
- Develop and nurture relationships with key customers, influencers, and media outlets.
- Champion the customer voice within Filevine by gathering feedback, managing the customer advocacy program, and ensuring our communications resonate deeply.
- Oversee the customer communications team and foster a collaborative, creative, and results-oriented environment.
- Stay at the forefront of communication trends and identify new opportunities to engage and excite our customer base.
You'll thrive if you have:
- 5+ years of experience in B2B SaaS communications, ideally within the legal technology space
- 2+ years of leadership experience managing people
- A proven track record of developing and executing successful communication strategies that drive measurable results.
- Exceptional writing and editing skills with a talent for crafting engaging and informative content.
- Strong strategic thinking and the ability to translate complex information into clear and compelling narratives.
- Deep understanding of the customer journey and a passion for advocating for their needs.
- Experience managing and motivating teams to achieve ambitious goals.
- Excellent communication and interpersonal skills with the ability to build strong relationships across all levels.
This job is no longer accepting applications
See open jobs at Filevine.See open jobs similar to "Senior Lifecycle Marketing Manager ›" Album VC.