Expert Team, Defect Reproduction ›
Filevine
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See open jobs at Filevine.See open jobs similar to "Expert Team, Defect Reproduction ›" Album VC.Salt Lake City, UT, USA
Posted 6+ months ago
Responsibilities
- Play a lead role in issue remediation and convey unyielding accountability for assigned issues
- Work with assigned team to thoroughly understand the product's native capability and test possible defects
- Work directly with customers to investigate and resolve technical issues and help Product Owners understand their customer needs
- Convey results of defect reproduction to assigned team to assist in solutioning and memorialize findings and present to wider Expert teams, Partners, Sales Engineering, etc.
- Maintain comprehensive product knowledge across the Filevine familiy of products
- Support other expert teams and expert roles as needed
- Occasional travel as needed
Qualifications
- In office position
- Bachelor's degree
- 2+ years of Excel/SQL/API or equivalent experience
- 2+ years Low-code/ Declarative development experience or equivalent experience
- Excellent verbal and written communication
- A history of creative pursuits and curiosity is strongly preferred
- Ability to independently manage competing customer priorities and initiatives with limited structure
This job is no longer accepting applications
See open jobs at Filevine.See open jobs similar to "Expert Team, Defect Reproduction ›" Album VC.