Chief of Staff - CEO ›



People & HR, Operations
Salt Lake City, UT, USA
Posted on Thursday, March 7, 2024


  • Act as a thought partner to the CEO and assist on all aspects of company growth, management, and operations
  • Deliver successful project management and work with external stakeholders and teams on strategic efforts that require hands-on experience across multiple functional disciples and business organizations
  • Research, collect data, and report findings back to the CEO Serve as a sounding board to the CEO and provide advice and feedback
  • This role will serve to fiercely protect the CEO’s time by ensuring energy is spent on identified and strategic priorities
  • Provide ad hoc support on projects small to large; this could include research, supporting the roll-out of internal initiatives, project management and more
  • Analyze opportunities, summarize findings, develop go-forward plans, and act as part of the ongoing team to translate recommendations into results
  • Act as a capacity expander for our CEO - you will need to act as his delegate in what can be challenging conversations with both internal and external stakeholders
  • Amplify the communication of our CEO by expertly designing and compiling compelling presentations
  • Competencies:
  • Critical thinking: ability to access and navigate complex issues, challenges, and opportunities; analyze data from various sources to form comprehensive solutions or outcomes; ability to develop and execute an appropriate course of action to complex situations; ability to recommend a course of action that is consistent with available facts, constraints, and probable consequences
  • Executive mindset: build strong rapport with senior leadership, system level thinking not functional level thinking, synthesizing and summarizing, clarity of communication
  • Emotional intelligence: ability to read situations and people, understand team and functional dynamics, be seen as a proxy for the CEO and sought out for their guidance, act as an additional set of eyes and ears to identify “early warning’ signals across the company of potential barriers/roadblocks and be able to dispel

Skills and Qualifications

  • Education: BA/BS but with a preference for MBA
  • 5+ years of overall experience with at least 3 years in an operating role within a high growth technology business or a minimum of 2 years in a strategy consulting role or similar role with a rigorous approach to analytical thinking
  • Preferred: 2+ years of SaaS experience
  • Experience with data analysis, with a strong preference for those highly skilled in Microsoft Excel
  • Proven experience organizing and directing multiple teams and departments
  • Excellent written and verbal communication
  • Extremely versatile, dedicated to efficient productivity
  • Experience planning and leading strategic initiatives
  • Strong project reporting skills, with a focus on interdepartmental communication
  • Experience seeing projects from early ideation and research through to testing and implementation
  • Ability to work onsite full-time from our Salt Lake City headquarters
  • Exercise schedule flexibility including the ability to engage in critical items after hours
  • Travel to conferences and visit prospects and customers based on business needs