Technical Writer ›
Filevine
Marketing & Communications, IT
Salt Lake City, UT, USA
Posted on Saturday, September 28, 2024
Job Requires
- Learn and follow processes and content guidelines, detail-oriented
- Interpersonal skills to communicate
- Organizational skills, both to manage multiple Product Managers’ work and to keep track of a constantly updating body of documentation
- Excellent writing
- Self-management
Responsibilities
- Collaborate with the Product Documentation Manager to align on and develop processes, terminology, and style guidelines
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Manage multiple product releases, working with Product Managers to establish and meet deadlines
- Write beta customer documentation, general customer documentation, and training course material that reflects client workflows
- Audit, edit, and update existing documentation
- Adhere to documentation style guides
- Edit and approve product surveys and other communication
Qualifications
- Bachelor’s Degree in English, Technical Communications, or related field with an emphasis in writing
- Excellent writing skills and strong command of the English language
- Strong attention to detail
- Oustanding self-management and organizational skills
- Familiarity with SaaS and agile development
- Ability to seek out and interview subject matter experts
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures1-3 years of relevant experience
- Familiarity with HTML/CSS, Miro, Dovetail, Figma, and Gitlab is a plus
- Experience in the legal industry is a plus