Expert Team, Trainer ›
Filevine
This job is no longer accepting applications
See open jobs at Filevine.See open jobs similar to "Expert Team, Trainer ›" Album VC.Chicago, IL, USA
Posted on Apr 16, 2025
Resposibilities:
- Play a lead role in issue remediation and convey unyielding accountability for assigned issues
- Work with your assigned Expert team to identify opportunities for better learning within customer issues, and provide training and content necessary to increase customer adoption and recognition of ARR
- Assist in creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to wider Expert teams, Partners, Sales Engineering, etc.
- Maintain comprehensive product knowledge across the Filevine family of products
- Support other expert teams and expert roles as needed
- Travel 2-3 times quarterly to conduct onsite client training
Qualifications:
- In office position
- A Bachelor’s degree required
- 1-2 years of training experience or equivalent
- Assertive communicator that can provide recommendations and instill confidence
- Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
- Quick learner of new technologies, self-motivated
- Driver of change for more impactful solutions and customer outcomes at a fast growing company
- Ability to lead critical conversations
- Ability to independently manage competing customer priorities and initiatives with limited structure
This job is no longer accepting applications
See open jobs at Filevine.See open jobs similar to "Expert Team, Trainer ›" Album VC.