Billing/Collections Specialist ›
Filevine
Salt Lake City, UT, USA
Posted on Aug 9, 2025
Responsibilities:
- Resolve payment issues on delinquent customer account
- Analyze and reconcile customer account activity
- Review and resolve customer invoice and payment issues
- Maintain customer accounts to ensure information is up-to-date
- Understand the cash application process and act as a backup as needed
- Understand invoice generation and act as a backup as needed
Qualifications:
- Analytical and problem solving
- Detail oriented
- Extensive verbal/written communication
- Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
- Technical aptitude
- Experience with Excel, Intact, and Salesforce a plus
- At least 1 year of collections experience
- In office position
Education:
- High school diploma
- Bachelor’s Degree preferred