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Filevine

Filevine

Legal
San Francisco, CA, USA
Posted on Jan 22, 2026

Responsibilities

  • Partner with law firm and in-house teams to deeply understand their workflows and offer tailored guidance on integrating AI into daily practice
  • Design and deliver practical AI-powered solutions across research, contracts, diligence, document analysis, and compliance
  • Lead high-impact demos, onboarding, and ongoing training programs that drive adoption and build confidence
  • Create customer-facing materials (training resources, use case guides, prompts, FAQs) to support continued success
  • Draft and refine high-impact prompts, run evaluations, and translate legal needs into actionable product feedback
  • Surface adoption barriers with thoughtful, workflow-focused questions and develop strategies to overcome them
  • Partner with Sales and Customer Success to identify expansion opportunities, support renewal efforts, and showcase new capabilities
  • Act as the Voice of the Customer, ensuring insights shape product development and meet real-world legal expectations
  • Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.

Qualifications

  • JD or equivalent legal qualification.
  • 3+ years of experience practicing law, preferably at a top-tier law firm (Vault 50 or equivalent) with a corporate law or litigation focus.
  • Hands-on experience with legal tech tools (e.g. CLM, automation, or other legal software).
  • Sales or customer-facing experience, including law firm business development and/or secondment, or directly managing law firm client matters and client relationships.