ALBUM

Coordinate onboarding for new Digital Reporter independent contractors by tracking steps, communicating next actions, and ensuring smooth activation

Support engagement efforts: routing communications, flagging at-risk ICs, and helping execute retention touch points

Assist with QA workflows by reviewing reports, logging issues, and routing feedback per established standards

Build and maintain an internal knowledge base for Digital Reporter processes, playbooks, and operational procedures

Manage routine Slack and email communication with Digital Reporter's on operational matters

Identify gaps in existing documentation and help with closing them

1-2 years experience in a fast-growing startup or consulting firm

Organized and thorough. You complete tasks fully and document your work.

Clear written communicator comfortable sending professional IC-facing messages

Eager to build structure where it doesn't yet exist. This role requires initiative, not just execution.

Experience in coordinator, operations, or community management roles

Background in legal, deposition, or independent contractor management is a plus