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Solutions Engineer

Podium Education

Podium Education

Remote
Posted on Wednesday, September 13, 2023

Who we are

At Podium Education, we believe that colleges and universities should provide all students with a direct path to a great career, regardless of their major. We have built global tech experience programs in partnership with over 50 world-renowned colleges and universities, including Georgetown, Arizona State University, and University of Michigan. We give students real-world experience tackling projects from brands like Netflix, Uber, and Spotify, so that they’re able to learn the in-demand skills that lead to great employment outcomes. Podium is one of the fastest growing companies in higher Ed, continuing to scale up to reach as many students as possible.

About the role

We're looking for a talented and motivated Solutions Engineer to join our tech team!

What you’ll be doing

  • Work alongside Partner Success, Partner Operations, Technology and Marketing as the ultimate technical setup expert in relation to our University implementations
  • You’ll be working directly with university technical leadership across 50+ universities to ensure optimal implementations and integrations
  • You’ll be building out internal processes to maximize our email and SMS deliverability across institutions

What we’re looking for

  • Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success
  • Excellent communicator and presenter able to gain audience confidence
  • Ability to build a deep understanding of a partner’s needs and guide them to a technical solution
  • Ability to distill and communicate complicated asks in an easily digestible way
  • Extreme attention to detail and follow up skills
  • Ability to detect and raise areas of risk and proposed solutions
  • Critical thinking and problem solving skills
  • Ability to work cross functionally with individuals for all levels
  • Previous experience in the following:
    • Email deliverability
    • Office365 Administration**
    • Google Workspace Administration
    • Strong DNS and networking skills
    • Experience managing DNS
    • Experience in sales engineering, solutions engineering, or higher ed IT administration

Benefits

  • Remote or in-person
  • 401k, Health, Vision and Dental insurance packages
  • Unlimited Paid Time Off
  • Excellent Birthing and Bonding Leave policies
  • Monthly team events
  • Super cool offices, if you live in Austin or Phoenix
  • Extremely talented and intelligent co-workers
  • A massive impact on the lives of others, every single day