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Chief of Staff - To the CEO

Podium

Podium

People & HR, Operations
Lehi, UT, USA
Posted on Tuesday, April 23, 2024

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Chief of Staff will report to and partner with the CEO. S/he will play a critical role in many of the most important objectives in the business. S/he will help run an effective Office of the CEO and identify and lead high-impact initiatives. It is critical the Chief of Staff is aligned to our operating principles. S/he must be able to work in a fast-changing, ambiguous environment. The Chief of Staff will amplify the effectiveness of the CEO and the rest of the executive team. S/he may also work with internal or external teams in lieu of the CEO.

What you will be doing:

  • Work directly with the CEO and other executive leaders to define company-wide priorities, including annual strategic planning and quarterly company OKRs
  • Form an independent point of view on what is required to achieve company goals. Work with the executive team to understand potential gaps, define plans to address them, and ensure we execute on those plans
  • Shape and manage the objectives and operating cadence of executive team meetings and executive strategic offsites–facilitating discussions on the right topics and managing follow-up on action items
  • Coordinate weekly senior leadership meeting to discuss the most critical metrics and topics in the business
  • Lead and organize content creation for key documents including board decks and investor communications
  • Identify opportunities in the business and lead high-impact strategic projects

What you should have:

The ideal candidate is someone with 4+ years of total experience including 2+ years of experience with a business consulting firm (Bain, McKinsey, etc.) or as part of an internal Strategy team.

  • Alignment with our operating principles
  • MBA, Bachelor's or equivalent experience
  • Experience with priority executive-level projects
  • Ability to be a thought partner to the CEO by structuring and solving complex problems
  • Ability to communicate clearly and directly to drive accountability and action
  • Excellent written and verbal communication skills; previous experience with board & executive communications a plus
  • Excellent project management skills
  • Experience working with significant change and ambiguity
  • Ability to multitask and prioritize in a rapidly changing environment with competing priorities
  • Technical skills in modeling in excel and creating executive-level presentations
  • Willingness to roll up sleeves to directly solve difficult problems
  • Systems thinking and the ability to create new structures or processes
  • Pragmatic and logical in thinking and decision making
  • Trustworthiness to handle confidential information with integrity

BENEFITS

  • Open and transparent culture
  • Life insurance, long and short-term disability coverage
  • Paid parental leave
  • Fertility benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.