Locations
Lehi, UT, USA
industry
Commerce and Shopping · Information Technology · Mobile, Platforms, and Apps · Software · Transportation
Size
201-1000 employees
Stage
Series C+
founded in
2018
Route is a post-purchase solution that enhances the online shopping experience by providing shipping protection, package tracking, and product recommendations. Trusted by over 15,000 merchants, Route helps brands improve customer satisfaction and loyalty through instant resolutions for shipping issues, resulting in a 97% customer satisfaction rate. With 150 million orders protected and $15 billion in merchandise safeguarded, Route's AI-powered engine increases customer engagement and lifetime value, making it a vital tool for e-commerce businesses looking to enhance their post-purchase experience.
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